Terms of Service

1. What Caffila is

Caffila is a demand-aggregation platform: you tell us what you intend to buy, we pool that intent with neighbors, and businesses compete to serve the group. Caffila is not the seller. Purchases, contracts, financing, and warranties are always between you and the business you choose.

2. Membership

Membership is free. You must be 18 or older and provide a valid email and ZIP code. Paid tiers (Plus, Signature) add features but never change the group price you're offered — savings come from the group, not from a paywall.

3. Wishlists and baskets

Adding a wish is not a purchase and creates no obligation to buy. When a basket locks and quotes arrive, you choose freely whether to accept. Declining a deal never costs you anything, though repeated no-shows on accepted deals may limit basket priority.

Basket members are shown to each other by first initial only. You agree not to attempt to identify, contact, or solicit other members outside the platform.

4. Group deals

Estimated savings are estimates, based on quotes and market data — final terms come from the winning business at acceptance. If a basket doesn't fill or no acceptable quote arrives, the basket simply expires. No fees, no penalty.

5. Referrals and rewards

Referral credits and vault unlocks are earned when referred members complete qualifying actions. Self-referrals, fake accounts, or scripted signups void earned rewards and may close the account.

6. Acceptable use

Don't misrepresent purchase intent, scrape the platform, harass members or businesses, or use Caffila for anything unlawful. We may remove content or suspend accounts that abuse the community's trust — group buying only works when intent is honest.

7. Liability

Caffila provides the platform "as is." We vet participating businesses for the basics but do not guarantee their work, pricing, or conduct. To the extent permitted by law, our liability is limited to amounts you paid Caffila in the preceding 12 months.

8. Changes

We may update these terms as the product evolves. Material changes are announced by email and in-app at least 14 days before they take effect. Continued use after that date means acceptance.